Frequently
Asked
Questions
FAQ about the BIKE FILM TOUR
Topic overview
Ticket purchase
You can purchase BIKE FILM TOUR tickets online on our website or through our local pre-selling partners. There is no reserved seating on all BIKE FILM TOUR events. Here you can find your local pre-selling partner.
Credit card, Paypal or direct credit transfer.
There are many reasons for a faulty credit card payment. Usually the MasterCard® SecureCode™/ Verified by Visa Code is missing. Usually banks are demanding those codes as a mandatory input because of safety reasons. Please contact your bank, in case you have any problems with those codes. If you still have problems, please write us a message via our contact form and put ‘credit card payment’ as reference.
For BIKE FILM TOUR tickets and Open Air dates there is no ticket shipping option by post.
Tickets can be purchased online via the BIKE FILM TOUR website or via Outdoor-ticket.net or directly from our local pre-selling partners.
We offer discounts for children, pupils and students.
Please make sure that your confirmation mail is not in your SPAM folder. Another option could be that you did enrol with a faulty E-mail address. In case, please send us a message via our contact form and put ‘ticket order’ as reference.
There is no possibility to return your BIKE FILM TOUR ticket. Please consider our terms and conditions.
You can easily give away your ticket or sell it on-site of the event. In case there is someone who would like to purchase a ticket, you can sell your ticket at advanced booking price.
Even though there is bad weather on the day of the event, you are not able to return your BIKE FILM TOUR Open Air tickets. Basically, each event takes place regardless weather conditions. You can find more information on the website of the different Open Air Cinemas. There is no nametag on the tickets, therefore you can easily give away or sell your ticket.
Yes, you can give away your tickets since there is no related nametag. You just need to pass on your ticket-PDF.
There is no reserved seating at our events. You can freely choose where to sit.
Event sold out?
In case an BIKE FILM TOUR event is marked as ‘sold out’ on our website, it does not mean that there are no tickets available anymore.
Our pre-selling partner usually sells BIKE FILM TOUR tickets and often still has tickets available even if our online contingent is exhausted. You can find our local partner under event reviews.
There is no set ticket contingent for our box office. In case press/guest cards are not used, we do offer those for purchasing just in time before the event.
1.5 h before the event starts, we collect names of those who are interested in purchasing a ticket. In case there are spare tickets available, we sell those tickets 5-10 minutes before the event starts. So better come early since there is a greater chance to get tickets.
In some cases there are people who would like to sell their tickets on-site. Meeting point is our box office. We are open to connect seller and interested buyer.
In case an BIKE FILM TOUR event is completely sold out, you are able to subscribe for the BIKE FILM TOUR ticket newsletter. If demand in one city appears very high, we usually organize an additional event. Each member of our ticket newsletter gets a notification via E-mail that there is an additional event in this city or somewhere around.
Film program
The whole film program usually lasted around 120 minutes. With a break, moderation and competition the whole events takes 2.5-3 hours.
Yes, there is a break of 20 minutes after half of the program is shown.
Basically, there is no age restriction for our program. There could be different scenes such as collapses, injuries etc. that could frighten children. Additionally, our program does not finish before 23 pm at night.
The films will be shown in the original language and with local language subtitles (e.g. German in Germany).